Payment Policy

At TasChester, we aim to make your shopping experience simple, secure, and convenient. This Payment Policy explains how payments are processed when you purchase products from our online store.

Accepted Payment Methods

TasChester accepts the payment methods displayed and available at checkout. Available payment options may vary depending on your location, order, and the payment provider.

Before completing your purchase, you will be able to review the available payment methods and the total amount payable.

Payment Processing

When you place an order, you authorize the applicable payment provider to process the payment for the total amount shown at checkout.

Your order may only be processed after successful payment authorization or confirmation, where applicable.

TasChester does not have access to your complete payment card details when those details are processed directly by a third-party payment provider.

Order Confirmation

After successfully placing an order, you should receive an order confirmation containing relevant order details.

If you do not receive an order confirmation or believe there may be an issue with your payment, please contact us at:

Email: info@taschester.shop
Phone: +61 493 716 697

Please include your order number, if available, so we can assist you more efficiently.

Payment Issues

If your payment is declined or cannot be completed, please check that your payment information is correct and that your payment method is active and authorized for the transaction.

You may also wish to contact your bank or payment provider for further assistance.

TasChester cannot be responsible for payment failures caused by your bank, card issuer, payment provider, or other third-party services.

Pricing and Currency

Product prices and the applicable currency will be displayed on our website and during checkout. The final amount payable will be shown before you complete your purchase.

Depending on your location and payment provider, additional charges such as currency conversion fees or other bank-related fees may apply. These charges are determined by the relevant financial institution or payment provider.

Refunds

Where a refund is approved in accordance with our applicable refund or return terms, the refund will generally be issued to the original payment method used for the purchase, where possible.

The time required for a refund to appear in your account may vary depending on your bank or payment provider.

Payment Security

We take reasonable steps to help protect information associated with transactions made through our store. Payment information may be processed by third-party payment providers that use their own security and privacy measures.

We encourage customers to keep their account and payment information secure and never share passwords or sensitive payment information with others.